Rhonda Rizzo
Customer Services Representative
Rhonda Rizzo has been a valuable member of the team at the Lawrence D. Share Company since 2003. Her tenure has been marked by her dedication and expertise in the insurance industry. With over 30 years of experience in the field, Rhonda brings a wealth of knowledge to her role as Customer Service Manager.
In her capacity, Rhonda plays a key role in individual client services, providing Level II support for complex customer service issues. She focuses on individual and group life and disability insurance. Her responsibilities include processing new business and renewals, handling customer inquiries and concerns, and administering both individual and group claims.
Rhonda's attention to detail, strong organizational skills, and extensive experience enable her to effectively manage the various facets of customer service within the company. Her commitment to ensuring the satisfaction of clients and resolving their needs in a timely manner contributes to the overall success and reputation of Lawrence D. Share Company.
As a seasoned professional in the insurance industry, Rhonda Rizzo's expertise and leadership in customer service management are invaluable assets to the company, enhancing its ability to meet the needs of its clients and maintain high standards of excellence.